A study conducted by Abu Bakar and Liew (2015) on 627 drivers in the Klang Valley found that 43.4% of drivers use mobile phones while driving, 61.9% while stopping at traffic lights and 53.6% use mobile phones during traffic jams. The study also found that 81.5% were aware that using a mobile phone while driving was illegal, 86.7% agreed that using a mobile phone while driving could endanger themselves and others, 86.3% agreed that using a mobile phone while driving could increase tendency to get involved in road accidents. In total, 96% out of 605 respondents reported that they have never been involved in an accident due to using a mobile phone while driving. In total, only 4% of respondents claimed that they had been involved in road accidents caused by mobile phones while on the road.

The statement was released on 8th August 2020 on PDRM’s Facebook page under the topic #SembangTraffik stated that starting 6 of July, 2020, using mobile phones while driving falls under the rule 17A, LN166 / 59 and has been categorized as a non-compounding suit and the case needs to be resolved in court. If convicted, a fine of up to RM1,000 or imprisonment of not more than three months. If it is a second conviction, a fine of up to RM2,000 or imprisonment not exceeding six months or both. ​