Ministry of Transport Malaysia

e-Hailing Services

Intermediation business (e-hailing) is a service provided to book public transport services through electronic applications. These services include e-hailing vehicles and taxis.

E-hailing vehicle is a private vehicle used to provide public transport services to passengers who book through electronic applications.

The vehicle shall be a motor vehicle with a seating capacity of four (4) persons and not more than eleven (11) persons (including the driver).

The operation of e-hailing services is throughout Malaysia including Sabah and Sarawak.

Any further inquiries on e-hailing services, please contact APAD officer at the Taxi Department at 03-27267089 / 03-27267045 or email at or e-Hailing Services FAQ​​​